Aviation Software Development
Custom applications for flight operations, dispatch and maintenance, built around how a flight department actually works.
- Trip & airport monitoring
- Weather & NOTAM tooling
- Data integrations & APIs
Aviation software · IT infrastructure · Since 1995
Aviation IT, built by people who know the ramp.
Tactical Support Services designs, builds and supports the software and systems flight departments depend on, from hangar networks for Fortune 500 flight operations to AirportGuard.ai, our automated airport-monitoring platform.
1995In business since
30+ yrsCode & hardware
Fortune 500Flight departments served
49,000+Airports monitored by TIMS
01 / Capabilities
One accountable team, from the server rack to the software.
Aviation is our core. We also bring the same discipline to small businesses that need their technology to simply work: websites, online stores, networks and hardware, built properly and supported for the long haul.
Hangar & Flight Department IT
Network build-outs and administration for aviation hangars, from Fortune 500 flight departments to single-aircraft operators.
- Network design & cabling
- Wi-Fi, firewalls & security
- EFB & device support
Web Development & Hosting
Websites and online stores designed, built, hosted and administered, including aviation weather and operations sites.
- E-commerce storefronts
- Aviation weather portals
- Hosting, DNS & email
Systems Administration
Ongoing administration and support across multiple businesses, so the systems stay patched, backed up and running.
- Server & user management
- Backup & recovery
- Proactive monitoring
On-Site Hardware Repair
Diagnosis and repair performed on site, plus custom PC builds specified for the work, from operations desks to high-end workstations.
- Component-level repair
- Custom PC rig builds
- Upgrades & migrations
Technology Consulting
Plain-spoken advice on what to buy, what to build and what to leave alone, from someone who has done each of them.
- Assessments & roadmaps
- Vendor selection
- Project oversight
02 / Flagship product
AirportGuard.aiTM
POWERED BY TIMS · PATENT PENDING
No surprises.
Every flight department knows the feeling: the trip was checked last night, and by show time the destination has a runway closure, a delay program and weather the TAF never promised. The information existed the whole time. Somebody just had to keep checking.
AirportGuard is the somebody. Arm a trip in ten seconds and it delivers a full briefing in under a minute, then stands watch on the airport until an hour after the operation. One alert when something matters. Silence when it doesn't.
WARNINGLFPB TAF amended: TEMPO fog at your ETA, below your minima for RWY 27.New TAF issued 14 min ago · re-evaluated instantly
CAUTIONKTEB ATIS: "Gate hold in effect, contact ground 5 min prior to start."Flow restriction decoded before the FAA program publishes
CAUTIONFrench ATC strike announced for the day of your return leg.Strike register · found weeks before the NOTAM
INFOExpected runway 27 · tonight's low −4°C, winterize or hangar.Arrival brief sent 70 min before touchdown
CLEARThunderstorm cells have cleared the field.Condition resolved · all-clear sent
COMPLETE TRIP PROTECTION
Time-based smart monitoring
NOTAMs, ATC, weather, predictive traffic and events, including strikes, AOG support and ramp parking, checked on a cadence that tightens as your time approaches.
INDUSTRY-LEADING ATC
Delay intelligence, early
ATC comm, traffic and delay programs re-checked every five minutes, so the EDCT reaches you as a schedule change, not a surprise at engine start.
GLOBAL COVERAGE
Automatic monitoring & protection
Airports worldwide, read from the official sources, plus Ramp Guard for the parked airplane: hail, lightning and damaging winds flagged before they arrive.
STEP 01
Arm it
Airport and time. Two fields, ten seconds.
STEP 02
Initial briefing
Weather, ATIS, NOTAMs in plain English, runways and every active alert, within a minute.
STEP 03
Active monitoring
Daily far out, hourly inside 24 hours, every few minutes inside three. A new NOTAM re-checks instantly.
STEP 04
Alerts, only when earned
What changed, the raw source text and a link to your live briefing. Then the all-clear.
49,000+Airports in database
196Professional alert rules
5 minATC re-check cadence
239Countries covered
24/7Around-the-clock watch
03 / The engine
TIMS: Terminal Intelligent Monitoring System
TIMS is the engine under AirportGuard. It watches like a dispatcher, not a website: it reads the sources a good dispatcher reads, grades what it finds against your aircraft and your operations manual, and speaks only when it matters.
NO GO
A hard limit. Company policy or an aircraft limitation says this operation doesn't happen. Delivered immediately, 24/7.
WARNING
Serious and operational. Closed runways, TFRs, below-minimums forecasts, tailwind exceedances.
CAUTION
Worth planning around. Building traffic, go-arounds, holding, weather worse than forecast. Respects quiet hours.
INFO
Good to know. Expected runway, night-currency window, airport particulars. Briefings only, never a push.
METAR, TAF & D-ATISNOTAMs, translated
FAA traffic-management feedEDCTs & delay programs
Live ADS-B trafficNational AIPs
Strike registersLightning & severe weather
Approach minimaNTSB accident history
Entry & visa rulesEvent & ramp-parking calendar
04 / Our story
Welcome to the next level. We've been saying it since 1995.
Tactical Support Services began as The Tactical Group, a software, engineering and graphics shop with a spinning-globe homepage and a tagline we still use. Three decades later the tools have changed completely. The standard hasn't.
Along the way we have built and run websites for dozens of businesses, from online stores to aviation weather sites, wired and administered hangar networks for Fortune 500 flight departments, and repaired and built the hardware those operations run on. That hands-on aviation experience is what became TIMS and AirportGuard.ai.
CK
Christopher F. Kroen, FounderCompTIA A+ background. More than 30 years of software development and hardware repair, with a career spent around flight operations.
1995
The Tactical Group opens: software, engineering, graphics and design.
The web years
Websites, online stores and aviation weather sites, built and administered for businesses of every size.
The hangar years
Network build-outs, hardware and IT support for corporate flight departments.
Today
Tactical Support Services LLC launches AirportGuard.ai, powered by TIMS.
05 / Why TSS
Small firm. Serious standards.
You work directly with the engineer who designs your system, not an account manager reading from a ticket.
Aviation-native
We speak NOTAM, EDCT and AOG. Your systems are built around the realities of flight operations.
Direct accountability
One point of contact from the first conversation to long-term support. The person who quotes it builds it.
Security by default
Networks segmented, devices patched, backups tested. Done properly the first time, documented for the next.
Built to last
Three decades in business. We support what we build, and many of our relationships span years.
Flight departments
Fortune 500 and private operators: hangar networks, IT administration, operations software.
Online retail
E-commerce storefronts, product catalogs and the hosting behind them.
Aviation weather
Weather and flight-planning websites built for pilots and dispatchers.
Local business & civic
Websites and IT for service businesses, campaigns and community organizations.
06 / Contact
Tell us what you need to keep flying.
A new application, a hangar network, a website or a machine that won't boot. Send a note and you'll hear back from Chris directly.
M805.453.4507
Einfo@tacticalsupportservices.com
Echris@tacticalsupportservices.com
AYardley, Pennsylvania